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Effective Date: 19.3.2025
Last Updated: 19.3.2025

Langux Translations Oy ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and utilize our translation services. By accessing our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect and process the following types of information:

1.1 Personal Information

• Full name, email address, phone number.

• Billing details, including payment information.

• Files and documents submitted for translation.

1.2 Non-Personal Information

• IP address, browser type, and device information.

• Website usage statistics collected via cookies and tracking technologies.

2. How We Use Your Information

We process your data for the following purposes:

• To provide, improve, and personalize our translation services.

• To process transactions, invoices, and payments securely.

• To communicate with you regarding your translation requests.

• To ensure compliance with legal and regulatory obligations.

• To analyze website performance and enhance user experience.

3. Legal Basis for Processing Data (GDPR Compliance)

We process personal data under the following legal bases:

• Consent: When you voluntarily provide your personal data.

• Contractual Necessity: When processing your translation requests.

• Legal Obligation: When required by law, such as for financial and tax records.

• Legitimate Interests: To improve our services and secure our website.

4. Data Retention & Security Measures

• Personal data is retained only for as long as necessary to fulfill the intended purposes.

• Translation-related files are securely stored and automatically deleted after [Specify Retention Period].

• We implement industry-standard security measures, including encryption and restricted access protocols.

5. Data Sharing & Third-Party Disclosures

We do not sell or rent personal data. However, we may share your information with:

• Payment Processors: To facilitate secure transactions.

• Third-Party Service Providers: For cloud storage, analytics, and IT support.

• Legal and Regulatory Authorities: When required by law or to protect our rights.

6. Cookies and Tracking Technologies

• Our website uses cookies to enhance user experience and track analytics.

• Users may disable cookies through browser settings.

• Third-party analytics tools, such as Google Analytics, may collect browsing data.

7. User Rights (GDPR & CCPA Compliance)

Under applicable data protection laws, you have the right to:

• Access, update, or delete your personal data.

• Withdraw consent for data processing at any time.

• Request a copy of the data we hold about you.

• Opt out of marketing communications.
  To exercise your rights, please contact us at our website chat.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any modifications will be posted on this page, with the updated date indicated above. Continued use of our services constitutes acceptance of the revised policy.

10. Privacy Inquiries

If you have any questions regarding this Privacy Policy or need to exercise your rights, please message us in our website chat by typing "Privacy."

We will respond as soon as possible, with a maximum response time of 10 hours during our working hours.